How to use a Humana flex card for seniors (2024)

FAQs

How to use a Humana flex card for seniors? ›

Once you receive your Humana Spending Account Card in the mail, you must activate it before you can use it. Visit Healthy Benefits +™ (opens in new window) or call 855-396-0691 (TTY: 711). You can also view your current balance (opens in new window) and find participating retailers (opens in new window) .

Your Flex allowance can be used toward out-of- pocket costs for your plan's covered dental, vision and hearing services. This includes copays. The provider must accept Visa. For a list of services included on your plan, check your Evidence of Coverage document on MyHumana.com.

Some Medicare Advantage plans come with additional benefits, like flex cards, that can pay for over-the-counter medications, eligible groceries, and out-of-pocket medical expenses.

Using the card is simple for members

The card can be used at thousands of participating stores, including CVS, Dollar General, Family Dollar, Walgreens and Walmart. To see which Humana plans include this benefit, visit firstlook.Humana.com.

It works just like a prepaid credit or debit card and can have multiple options for use, including online purchases. Use it for those expenses you are eligible to receive an allowance for such as groceries, over-the-counter health items, and utilities.

Typically, there are three ways to access your FSA money. You can use a debit card that's connected to your account, pay providers directly through your online portal, or submit receipts for reimbursem*nt. Check with your employer or FSA provider to find out which option(s) they offer.

You have to present or swipe it to make the reimbursem*nt just like you do with your other regular debit or credit card. Flex Card can be customized as per your health care plan. Another gain for patients' health is that they don't have to remember a specific PIN to make a transaction.

Flex cards may be filled to cover the cost of out-of-pocket health and wellness needs, like groceries, over-the-counter needs, and meals. Flex cards are especially helpful for seniors with low incomes and resources, who can benefit significantly from grocery and meal benefits.

A Medicare flex card is a preloaded debit card offered by some Medicare Advantage plans that members can use for certain expenses like over-the-counter health items, assistive devices and utilities. Although flex cards for seniors are associated with Medicare, they're not provided by the government.

Is The $900 Medicare Grocery Allowance Real? Unfortunately, the $900 Medicare grocery allowance is not a real benefit of Original Medicare. Original Medicare does not offer any kind of assistance when it comes to groceries. However, some Medicare Advantage plans do provide a grocery benefit to their enrollees.

What stores can I use my Humana card in? ›

The most common reasons why a benefit card may be declined at the point of sale are: The benefits card has not been activated. The benefits card has been used before the 24-hour waiting period after activation is over. The participant has insufficient funds in the benefit account to cover the expense.

About the Healthy Foods Card

Qualified members can use the card at participating stores. This card gives members a monthly allowance to spend on approved healthy foods at participating stores across the U.S. Qualifying items include milk, eggs, bread, juices, water, yogurts, fruits, vegetables and more.

For the most part, your FSA card should work where it makes sense: at locations like pharmacies, vision centers, doctor and dentist offices, and so on. But if you try to use your card at a restaurant or bike shop, even if that bike shop happens to sell FSA eligible bandages, chances are your card won't work.

In most cases, many Flex card benefits may include: Dental benefits: dental care such as fillings, oral surgery, and preventative oral care. Vision: eyeglass frames and prescription lenses, eye exams, and contact lenses. Hearing: hearing aids and repairs.

A new offering on select 2023 Medicare Advantage (MA) plans is the Dental/Vision/Hearing Flex Allowance. These plans feature a Humana Spending Account Card (image below) which includes a Flexible Allowance to be used toward dental, vision and hearing out-of-pocket expenses that are covered under the patient's MA plan.

If your plan includes the Flex Allowance, you can use it toward out-of-pocket costs for covered dental, vision, or hearing products and services. You can even use it to help cover the difference if your expenses exceed the amounts covered by your plan's dental, vision, or hearing benefits.

Allowed expenses include insurance copayments and deductibles, qualified prescription drugs, insulin, and medical devices. You decide how much to put in an FSA, up to a limit set by your employer.

Flex cards are typically preloaded at monthly, quarterly or annual intervals with an allowance you can use toward one or more categories. You might be able to choose the category you want to use your flex card for, or your plan may offer a flex card for a specific cost, such as dental or vision care expenses.

Funds for your DC-FSA will be withheld from your paycheck. To access your money, you can typically pay dependent care expenses with a debit card connected to your account, or you can pay providers directly through your online portal. You may also be able to submit receipts and file a claim for reimbursem*nt.